Terms & Conditions
GENERAL
Whilst every effort is made to ensure that valeting services are carried out to the highest standard and to the best of the Company’s ability, according to the condition of a vehicle, the Client is advised to check the vehicle(s) on completion of valeting, before making payment, to ensure that all work has been carried out to the standard and specification described.
Should there be any cause for dissatisfaction, the Client should point out the discrepancy and we will endeavour to correct it at that time and to the best of our ability. No responsibility can be accepted by Splash Valet for omissions or discrepancies detected after we have left the Client’s premises. Should the valet be carried out with the ‘Client not present’ and the Client has cause for complaint, then, the Client is asked to contact the Company within 24 hours of the valet. Should the Client fail to adhere to this time scale then the Company may decline to rectify any omissions or discrepancies.
All vehicles are cleaned and valeted at the customers own riskIf you book an engine clean, you must read the disclaimer and agree to the notice before you agree to proceed with the service. Child seats must be refitted by you; we will not be able to refit seats under any circumstances.
DAMAGE DISCLAIMER
We will not be held responsible for any damage to your vehicle arising from ill-fitting trim, loose or faulty parts. In addition we cannot be held liable for any damage that may occur to any electrical components i.e. sensors,switches and other circuits that are worn or may have previously been damaged by moisture, water ingress or previous valets or loose trim fittings, fixtures, console levers, screens,connections, switches and vents whilst deep cleaning. We have many years experience of vehicle valeting – so please be assured that every effort will be made to prevent these occurances…But please ensure you make us aware of any potential problems before we start the valet.
LIABILITY
Splash Valeting’s entire liability for providing valeting services is limited to the invoice amount for the service provided
CANCELLATION
We require 24 hours notice to cancel any booking made with Splash Valeting
Failure to provide 24 hours notice may result in a minimum charge of 50% of the valet price.
All payments must be made on the day, upon completion of the service.